Refund policy

At Livzy, we strive to ensure you are satisfied with your purchase. If you are not fully satisfied, we are here to help.

Eligibility for Returns:

• Items must be returned within 10 days of receipt.

• Items must be unused, in the original packaging, and in the same condition that you received them.

• Certain products, such as perishable goods or personalized items, are not eligible for returns.

Refund Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days and automatically applied to your original method of payment.

Exchanges: If you need to exchange an item for a different size or color, please contact us at support@livzy.in.

Return Shipping: You will be responsible for the cost of return shipping unless the return is due to an error on our part.